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FREQUENTLY ASKED QUESTIONS
Everything you need to know before the fun begins!
HOW CAN I GET IN TOUCH TO BOOK OR ASK A QUESTION?
We’re happy to connect however is easiest for you! You can call or text us, send a DM on Instagram, email us directly, or fill out the inquiry form on our website.
HOW DO I RESERVE MY PARTY DATE?
To officially reserve your event, we require a non-refundable deposit. Dates are not held without a deposit, so we recommend confirming as soon as you're ready to lock it in!
WHERE DO YOU OFFER YOUR SERVICES?
We primarily serve Los Angeles and surrounding cities, but we’re open to traveling to other counties or areas if it’s the right fit. Give us a call to chat through the details!
DO YOU PROVIDE TABLES OR CHAIRS?
We do not provide tables or chairs. We kindly ask that they’re set up and ready before our arrival so we can jump straight into setting up the fun!
DO YOU CARRY INSURANCE?
Yes! We’re fully insured and can provide a Certificate of Insurance (COI) upon request.
WHAT AGES ARE YOUR ACTIVITIES BEST FOR?
Most of our packages are designed for kids ages 3 and up, but we know every child is different! For little ones under 2, some activities may be a bit tricky — but we always encourage parents to join in and help them create something special. Our team is hands-on throughout the entire event and always available to assist.
WHAT IF I NEED TO CANCEL / RESCHEDULE?
We get it — life happens! While your deposit is non-refundable, it can be applied to a new party date within one year of your original booking. Just reach out and we’ll happily work with you to reschedule.